05-11-2009, 12:39 PM
149 posts, read
533,651 times
Reputation: 71
We had CertaPro Painters (through CostCo) painted the exterior of our house starting Tuesday 5/5. The job completed on Saturday 5/9. The next day 5/10, we noticed that the stucco repair materials that they used started to come off the stucco wall all around the house. We now can see white patches everywhere. I have attached a photo of an area where the problem occurs.but we are not sure if they will do it properly . This is based on several other minor problems that we found with the quality of their workers.
Last edited by SpaceNeedle; 05-11-2009 at 12:50 PM ..
05-11-2009, 12:54 PM
Location: Southern Arizona
9,601 posts, read
31,710,724 times
Reputation: 11741
Did you receive / request a written contract, Space?
05-11-2009, 01:06 PM
149 posts, read
533,651 times
Reputation: 71
Thank you for you quick reply Bummer
.
Yes, we did receive a written contract but my husband took it to CostCo today. According to their fine prints (if I remember correctly), they will guarantee their work as long as the paint defects are not caused by something beyond their controls. The actual text is half a page long.
This is the 3rd major projects we made to our house since we moved to AZ in 2004. All, except one, were a big headache with the workmanship. This time around we thought we could have some peace of mind since CostCo was behind this company. Well, I guess we were wrong.
Again, I'm sure they will try to fix it. But we want to know what's the correct way to fix this problem.
05-11-2009, 02:03 PM
Location: Denver, CO
410 posts, read
1,293,752 times
Reputation: 296
Hmmm.. gosh I really don't know what the proper way to fix stucco is, but I am anxious to see more replies. We are going to be painting the exterior of our house later this year and hadn't even thought of using Costco for that..
05-11-2009, 05:00 PM
149 posts, read
533,651 times
Reputation: 71
Quick Updates: My husband went to CostCo in Scottsdale today. A manager at CostCo told him that this was normal and we should be able to do touch ups ourselves!!! He couldn't believe what he was hearing. Do people here in AZ normally pay 5K for a paint job and start doing touch ups from day 1? These white patches are *all over* the wall around the house.
Last edited by SpaceNeedle; 05-11-2009 at 06:12 PM ..
05-11-2009, 05:57 PM
Location: Gilbert, AZ
1,384 posts, read
4,295,875 times
Reputation: 1037
Doing touch ups yourselves seems ridiculous to me. If you are paying professionals they should do it right and you shouldn't have to lift a finger!
05-11-2009, 07:02 PM
Location: Denver, CO
410 posts, read
1,293,752 times
Reputation: 296
Wow, no kidding! Touch ups.. that's ridiculous! Costco usually goes out of their way to make it right, hopefully the main office will get it corrected ASAP. Please keep us updated.
05-11-2009, 07:50 PM
Location: Gilbert - Val Vista Lakes
6,069 posts, read
14,783,384 times
Reputation: 3876
Quote:
Originally Posted by
azcater
Wow, no kidding! Touch ups.. that's ridiculous! Costco usually goes out of their way to make it right, hopefully the main office will get it corrected ASAP. Please keep us updated.
Stay on them. Make them get the job done right. If they don't, then send a certified letter to both companies giving them 10 days to correct the situation or you will send a written complaint to the Contractors License board, and the Better Business Bureau, as well as the television station that investigates consumer complaints.
If they don't take care of it, then follow up and do what you have told them you'll do.
05-11-2009, 07:53 PM
4,235 posts, read
14,067,197 times
Reputation: 4253
yes, please keep us updated....very interested in what caused this...
05-12-2009, 03:49 PM
Location: Surprise, AZ
82 posts, read
205,711 times
Reputation: 54
I have done alot of painting in my life and it sounds to me like the areas painted were not prepped properly IE: sanded, scraped, chemically treated if necessary etc. Were you home when they started and if so did you see any prep work being done? I would demand they reprep the entire house correctly and then repaint the entire house over again. If they don't do this then you will not be sure how long the paint job will last. You might also contact the paint manufacturer regarding the white spots. They have usually seen it all and probably know exactly what went wrong. Good luck
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Cost of living index
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Mean house or condo value by units in structure - 1, detached ($)
Mean house or condo value by units in structure - 1, attached ($)
Mean house or condo value by units in structure - 2 ($)
Mean house or condo value by units in structure by units in structure - 3 or 4 ($)
Mean house or condo value by units in structure - 5 or more ($)
Mean house or condo value by units in structure - Boat, RV, van, etc. ($)
Mean house or condo value by units in structure - Mobile home ($)
Median house or condo value ($) - White
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Median resident age
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Commute - mean travel time to work (minutes)
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Travel time to work - 10 to 19 minutes (%)
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Travel time to work - 20 to 29 minutes (%)
Travel time to work - 20 to 29 minutes (% change since 2000)
Travel time to work - 30 to 39 minutes (%)
Travel time to work - 30 to 39 minutes (% change since 2000)
Travel time to work - 40 to 59 minutes (%)
Travel time to work - 40 to 59 minutes (% change since 2000)
Travel time to work - 60 to 89 minutes (%)
Travel time to work - 60 to 89 minutes (% change since 2000)
Travel time to work - 90 or more minutes (%)
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Marital status - Never married (%)
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Median year house/condo built
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Year house built - Built 1970 to 1979 (%)
Year house built - Built 1960 to 1969 (%)
Year house built - Built 1950 to 1959 (%)
Year house built - Built 1940 to 1949 (%)
Year house built - Built 1939 or earlier (%)
Average household size
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Average household size - White
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Occupied housing units (%)
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Residents with income below the poverty level (%)
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Poverty status for native-born residents (%)
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Residents with income below the poverty level (%) - White
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Residents with income below the poverty level (%) - American Indian and Alaska Native
Residents with income below the poverty level (%) - Multirace
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1996 Presidential Elections Results (%) - Democratic Party (Clinton)
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Ancestries Reported - Subsaharan African (%)
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Educational Attainment - No schooling completed (%)
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Educational Attainment - High school or equivalent (%)
Educational Attainment - Less than 1 year of college (%)
Educational Attainment - 1 or more years of college (%)
Educational Attainment - Associate degree (%)
Educational Attainment - Bachelor's degree (%)
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School Enrollment - Nursery, preschool (%)
School Enrollment - Kindergarten (%)
School Enrollment - Grade 1 to 4 (%)
School Enrollment - Grade 5 to 8 (%)
School Enrollment - Grade 9 to 12 (%)
School Enrollment - College undergrad (%)
School Enrollment - Graduate or professional (%)
School Enrollment - Not enrolled in school (%)
School enrollment - Public schools (%)
School enrollment - Private schools (%)
School enrollment - Not enrolled (%)
Median number of rooms in houses and condos
Median number of rooms in apartments
Housing units lacking complete plumbing facilities (%)
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Density of houses
Urban houses (%)
Rural houses (%)
Households with people 60 years and over (%)
Households with people 65 years and over (%)
Households with people 75 years and over (%)
Households with one or more nonrelatives (%)
Households with no nonrelatives (%)
Population in households (%)
Family households (%)
Nonfamily households (%)
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Mean number of bedrooms in owner occupied houses
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Mean number of vehichles in owner occupied houses
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Mortgage status - with mortgage (%)
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Mortgage status - without a mortgage (%)
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Geographical mobility - Same house 1 year ago (%)
Geographical mobility - Moved within same county (%)
Geographical mobility - Moved from different county within same state (%)
Geographical mobility - Moved from different state (%)
Geographical mobility - Moved from abroad (%)
Place of birth - Born in state of residence (%)
Place of birth - Born in other state (%)
Place of birth - Native, outside of US (%)
Place of birth - Foreign born (%)
Housing units in structures - 1, detached (%)
Housing units in structures - 1, attached (%)
Housing units in structures - 2 (%)
Housing units in structures - 3 or 4 (%)
Housing units in structures - 5 to 9 (%)
Housing units in structures - 10 to 19 (%)
Housing units in structures - 20 to 49 (%)
Housing units in structures - 50 or more (%)
Housing units in structures - Mobile home (%)
Housing units in structures - Boat, RV, van, etc. (%)
House/condo owner moved in on average (years ago)
Renter moved in on average (years ago)
Year householder moved into unit - Moved in 1999 to March 2000 (%)
Year householder moved into unit - Moved in 1995 to 1998 (%)
Year householder moved into unit - Moved in 1990 to 1994 (%)
Year householder moved into unit - Moved in 1980 to 1989 (%)
Year householder moved into unit - Moved in 1970 to 1979 (%)
Year householder moved into unit - Moved in 1969 or earlier (%)
Means of transportation to work - Drove car alone (%)
Means of transportation to work - Carpooled (%)
Means of transportation to work - Public transportation (%)
Means of transportation to work - Bus or trolley bus (%)
Means of transportation to work - Streetcar or trolley car (%)
Means of transportation to work - Subway or elevated (%)
Means of transportation to work - Railroad (%)
Means of transportation to work - Ferryboat (%)
Means of transportation to work - Taxicab (%)
Means of transportation to work - Motorcycle (%)
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Means of transportation to work - Walked (%)
Means of transportation to work - Other means (%)
Working at home (%)
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Most Common Industries - Agriculture, forestry, fishing and hunting, and mining (%)
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Most Common Industries - Finance and insurance (%)
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Most Common Industries - Educational services (%)
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Most Common Occupations - Health technologists and technicians (%)
Most Common Occupations - Service occupations (%)
Most Common Occupations - Healthcare support occupations (%)
Most Common Occupations - Protective service occupations (%)
Most Common Occupations - Fire fighting and prevention, and other protective service workers including supervisors (%)
Most Common Occupations - Law enforcement workers including supervisors (%)
Most Common Occupations - Food preparation and serving related occupations (%)
Most Common Occupations - Building and grounds cleaning and maintenance occupations (%)
Most Common Occupations - Personal care and service occupations (%)
Most Common Occupations - Sales and office occupations (%)
Most Common Occupations - Sales and related occupations (%)
Most Common Occupations - Office and administrative support occupations (%)
Most Common Occupations - Natural resources, construction, and maintenance occupations (%)
Most Common Occupations - Farming, fishing, and forestry occupations (%)
Most Common Occupations - Construction and extraction occupations (%)
Most Common Occupations - Installation, maintenance, and repair occupations (%)
Most Common Occupations - Production, transportation, and material moving occupations (%)
Most Common Occupations - Production occupations (%)
Most Common Occupations - Transportation occupations (%)
Most Common Occupations - Material moving occupations (%)
People in Group quarters - Institutionalized population (%)
People in Group quarters - Correctional institutions (%)
People in Group quarters - Federal prisons and detention centers (%)
People in Group quarters - Halfway houses (%)
People in Group quarters - Local jails and other confinement facilities (including police lockups) (%)
People in Group quarters - Military disciplinary barracks (%)
People in Group quarters - State prisons (%)
People in Group quarters - Other types of correctional institutions (%)
People in Group quarters - Nursing homes (%)
People in Group quarters - Hospitals/wards, hospices, and schools for the handicapped (%)
People in Group quarters - Hospitals/wards and hospices for chronically ill (%)
People in Group quarters - Hospices or homes for chronically ill (%)
People in Group quarters - Military hospitals or wards for chronically ill (%)
People in Group quarters - Other hospitals or wards for chronically ill (%)
People in Group quarters - Hospitals or wards for drug/alcohol abuse (%)
People in Group quarters - Mental (Psychiatric) hospitals or wards (%)
People in Group quarters - Schools, hospitals, or wards for the mentally retarded (%)
People in Group quarters - Schools, hospitals, or wards for the physically handicapped (%)
People in Group quarters - Institutions for the deaf (%)
People in Group quarters - Institutions for the blind (%)
People in Group quarters - Orthopedic wards and institutions for the physically handicapped (%)
People in Group quarters - Wards in general hospitals for patients who have no usual home elsewhere (%)
People in Group quarters - Wards in military hospitals for patients who have no usual home elsewhere (%)
People in Group quarters - Juvenile institutions (%)
People in Group quarters - Long-term care (%)
People in Group quarters - Homes for abused, dependent, and neglected children (%)
People in Group quarters - Residential treatment centers for emotionally disturbed children (%)
People in Group quarters - Training schools for juvenile delinquents (%)
People in Group quarters - Short-term care, detention or diagnostic centers for delinquent children (%)
People in Group quarters - Type of juvenile institution unknown (%)
People in Group quarters - Noninstitutionalized population (%)
People in Group quarters - College dormitories (includes college quarters off campus) (%)
People in Group quarters - Military quarters (%)
People in Group quarters - On base (%)
People in Group quarters - Barracks, unaccompanied personnel housing (UPH), (Enlisted/Officer), ;and similar group living quarters for military personnel (%)
People in Group quarters - Transient quarters for temporary residents (%)
People in Group quarters - Military ships (%)
People in Group quarters - Group homes (%)
People in Group quarters - Homes or halfway houses for drug/alcohol abuse (%)
People in Group quarters - Homes for the mentally ill (%)
People in Group quarters - Homes for the mentally retarded (%)
People in Group quarters - Homes for the physically handicapped (%)
People in Group quarters - Other group homes (%)
People in Group quarters - Religious group quarters (%)
People in Group quarters - Dormitories (%)
People in Group quarters - Agriculture workers' dormitories on farms (%)
People in Group quarters - Job Corps and vocational training facilities (%)
People in Group quarters - Other workers' dormitories (%)
People in Group quarters - Crews of maritime vessels (%)
People in Group quarters - Other nonhousehold living situations (%)
People in Group quarters - Other noninstitutional group quarters (%)
Residents speaking English at home (%)
Residents speaking English at home - Born in the United States (%)
Residents speaking English at home - Native, born elsewhere (%)
Residents speaking English at home - Foreign born (%)
Residents speaking Spanish at home (%)
Residents speaking Spanish at home - Born in the United States (%)
Residents speaking Spanish at home - Native, born elsewhere (%)
Residents speaking Spanish at home - Foreign born (%)
Residents speaking other language at home (%)
Residents speaking other language at home - Born in the United States (%)
Residents speaking other language at home - Native, born elsewhere (%)
Residents speaking other language at home - Foreign born (%)
Class of Workers - Employee of private company (%)
Class of Workers - Self-employed in own incorporated business (%)
Class of Workers - Private not-for-profit wage and salary workers (%)
Class of Workers - Local government workers (%)
Class of Workers - State government workers (%)
Class of Workers - Federal government workers (%)
Class of Workers - Self-employed workers in own not incorporated business and Unpaid family workers (%)
House heating fuel used in houses and condos - Utility gas (%)
House heating fuel used in houses and condos - Bottled, tank, or LP gas (%)
House heating fuel used in houses and condos - Electricity (%)
House heating fuel used in houses and condos - Fuel oil, kerosene, etc. (%)
House heating fuel used in houses and condos - Coal or coke (%)
House heating fuel used in houses and condos - Wood (%)
House heating fuel used in houses and condos - Solar energy (%)
House heating fuel used in houses and condos - Other fuel (%)
House heating fuel used in houses and condos - No fuel used (%)
House heating fuel used in apartments - Utility gas (%)
House heating fuel used in apartments - Bottled, tank, or LP gas (%)
House heating fuel used in apartments - Electricity (%)
House heating fuel used in apartments - Fuel oil, kerosene, etc. (%)
House heating fuel used in apartments - Coal or coke (%)
House heating fuel used in apartments - Wood (%)
House heating fuel used in apartments - Solar energy (%)
House heating fuel used in apartments - Other fuel (%)
House heating fuel used in apartments - No fuel used (%)
Armed forces status - In Armed Forces (%)
Armed forces status - Civilian (%)
Armed forces status - Civilian - Veteran (%)
Armed forces status - Civilian - Nonveteran (%)
Fatal accidents locations in years 2005-2021
Fatal accidents locations in 2005
Fatal accidents locations in 2006
Fatal accidents locations in 2007
Fatal accidents locations in 2008
Fatal accidents locations in 2009
Fatal accidents locations in 2010
Fatal accidents locations in 2011
Fatal accidents locations in 2012
Fatal accidents locations in 2013
Fatal accidents locations in 2014
Fatal accidents locations in 2015
Fatal accidents locations in 2016
Fatal accidents locations in 2017
Fatal accidents locations in 2018
Fatal accidents locations in 2019
Fatal accidents locations in 2020
Fatal accidents locations in 2021
Alcohol use - People drinking some alcohol every month (%)
Alcohol use - People not drinking at all (%)
Alcohol use - Average days/month drinking alcohol
Alcohol use - Average drinks/week
Alcohol use - Average days/year people drink much
Audiometry - Average condition of hearing (%)
Audiometry - People that can hear a whisper from across a quiet room (%)
Audiometry - People that can hear normal voice from across a quiet room (%)
Audiometry - Ears ringing, roaring, buzzing (%)
Audiometry - Had a job exposure to loud noise (%)
Audiometry - Had off-work exposure to loud noise (%)
Blood Pressure & Cholesterol - Has high blood pressure (%)
Blood Pressure & Cholesterol - Checking blood pressure at home (%)
Blood Pressure & Cholesterol - Frequently checking blood cholesterol (%)
Blood Pressure & Cholesterol - Has high cholesterol level (%)
Consumer Behavior - Money monthly spent on food at supermarket/grocery store
Consumer Behavior - Money monthly spent on food at other stores
Consumer Behavior - Money monthly spent on eating out
Consumer Behavior - Money monthly spent on carryout/delivered foods
Consumer Behavior - Income spent on food at supermarket/grocery store (%)
Consumer Behavior - Income spent on food at other stores (%)
Consumer Behavior - Income spent on eating out (%)
Consumer Behavior - Income spent on carryout/delivered foods (%)
Current Health Status - General health condition (%)
Current Health Status - Blood donors (%)
Current Health Status - Has blood ever tested for HIV virus (%)
Current Health Status - Left-handed people (%)
Dermatology - People using sunscreen (%)
Diabetes - Diabetics (%)
Diabetes - Had a blood test for high blood sugar (%)
Diabetes - People taking insulin (%)
Diet Behavior & Nutrition - Diet health (%)
Diet Behavior & Nutrition - Milk product consumption (# of products/month)
Diet Behavior & Nutrition - Meals not home prepared (#/week)
Diet Behavior & Nutrition - Meals from fast food or pizza place (#/week)
Diet Behavior & Nutrition - Ready-to-eat foods (#/month)
Diet Behavior & Nutrition - Frozen meals/pizza (#/month)
Drug Use - People that ever used marijuana or hashish (%)
Drug Use - Ever used hard drugs (%)
Drug Use - Ever used any form of cocaine (%)
Drug Use - Ever used heroin (%)
Drug Use - Ever used methamphetamine (%)
Health Insurance - People covered by health insurance (%)
Kidney Conditions-Urology - Avg. # of times urinating at night
Medical Conditions - People with asthma (%)
Medical Conditions - People with anemia (%)
Medical Conditions - People with psoriasis (%)
Medical Conditions - People with overweight (%)
Medical Conditions - Elderly people having difficulties in thinking or remembering (%)
Medical Conditions - People who ever received blood transfusion (%)
Medical Conditions - People having trouble seeing even with glass/contacts (%)
Medical Conditions - People with arthritis (%)
Medical Conditions - People with gout (%)
Medical Conditions - People with congestive heart failure (%)
Medical Conditions - People with coronary heart disease (%)
Medical Conditions - People with angina pectoris (%)
Medical Conditions - People who ever had heart attack (%)
Medical Conditions - People who ever had stroke (%)
Medical Conditions - People with emphysema (%)
Medical Conditions - People with thyroid problem (%)
Medical Conditions - People with chronic bronchitis (%)
Medical Conditions - People with any liver condition (%)
Medical Conditions - People who ever had cancer or malignancy (%)
Mental Health - People who have little interest in doing things (%)
Mental Health - People feeling down, depressed, or hopeless (%)
Mental Health - People who have trouble sleeping or sleeping too much (%)
Mental Health - People feeling tired or having little energy (%)
Mental Health - People with poor appetite or overeating (%)
Mental Health - People feeling bad about themself (%)
Mental Health - People who have trouble concentrating on things (%)
Mental Health - People moving or speaking slowly or too fast (%)
Mental Health - People having thoughts they would be better off dead (%)
Oral Health - Average years since last visit a dentist
Oral Health - People embarrassed because of mouth (%)
Oral Health - People with gum disease (%)
Oral Health - General health of teeth and gums (%)
Oral Health - Average days a week using dental floss/device
Oral Health - Average days a week using mouthwash for dental problem
Oral Health - Average number of teeth
Pesticide Use - Households using pesticides to control insects (%)
Pesticide Use - Households using pesticides to kill weeds (%)
Physical Activity - People doing vigorous-intensity work activities (%)
Physical Activity - People doing moderate-intensity work activities (%)
Physical Activity - People walking or bicycling (%)
Physical Activity - People doing vigorous-intensity recreational activities (%)
Physical Activity - People doing moderate-intensity recreational activities (%)
Physical Activity - Average hours a day doing sedentary activities
Physical Activity - Average hours a day watching TV or videos
Physical Activity - Average hours a day using computer
Physical Functioning - People having limitations keeping them from working (%)
Physical Functioning - People limited in amount of work they can do (%)
Physical Functioning - People that need special equipment to walk (%)
Physical Functioning - People experiencing confusion/memory problems (%)
Physical Functioning - People requiring special healthcare equipment (%)
Prescription Medications - Average number of prescription medicines taking
Preventive Aspirin Use - Adults 40+ taking low-dose aspirin (%)
Reproductive Health - Vaginal deliveries (%)
Reproductive Health - Cesarean deliveries (%)
Reproductive Health - Deliveries resulted in a live birth (%)
Reproductive Health - Pregnancies resulted in a delivery (%)
Reproductive Health - Women breastfeeding newborns (%)
Reproductive Health - Women that had a hysterectomy (%)
Reproductive Health - Women that had both ovaries removed (%)
Reproductive Health - Women that have ever taken birth control pills (%)
Reproductive Health - Women taking birth control pills (%)
Reproductive Health - Women that have ever used Depo-Provera or injectables (%)
Reproductive Health - Women that have ever used female hormones (%)
Sexual Behavior - People 18+ that ever had sex (vaginal, anal, or oral) (%)
Sexual Behavior - Males 18+ that ever had vaginal sex with a woman (%)
Sexual Behavior - Males 18+ that ever performed oral sex on a woman (%)
Sexual Behavior - Males 18+ that ever had anal sex with a woman (%)
Sexual Behavior - Males 18+ that ever had any sex with a man (%)
Sexual Behavior - Females 18+ that ever had vaginal sex with a man (%)
Sexual Behavior - Females 18+ that ever performed oral sex on a man (%)
Sexual Behavior - Females 18+ that ever had anal sex with a man (%)
Sexual Behavior - Females 18+ that ever had any kind of sex with a woman (%)
Sexual Behavior - Average age people first had sex
Sexual Behavior - Average number of female sex partners in lifetime (males 18+)
Sexual Behavior - Average number of female vaginal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a woman (18+)
Sexual Behavior - Average number of woman performed oral sex on in lifetime (18+)
Sexual Behavior - Average number of male sex partners in lifetime (males 18+)
Sexual Behavior - Average number of male anal sex partners in lifetime (males 18+)
Sexual Behavior - Average age people first performed oral sex on a man (18+)
Sexual Behavior - Average number of male oral sex partners in lifetime (18+)
Sexual Behavior - People using protection when performing oral sex (%)
Sexual Behavior - Average number of times people have vaginal or anal sex a year
Sexual Behavior - People having sex without condom (%)
Sexual Behavior - Average number of male sex partners in lifetime (females 18+)
Sexual Behavior - Average number of male vaginal sex partners in lifetime (females 18+)
Sexual Behavior - Average number of female sex partners in lifetime (females 18+)
Sexual Behavior - Circumcised males 18+ (%)
Sleep Disorders - Average hours sleeping at night
Sleep Disorders - People that has trouble sleeping (%)
Smoking-Cigarette Use - People smoking cigarettes (%)
Taste & Smell - People 40+ having problems with smell (%)
Taste & Smell - People 40+ having problems with taste (%)
Taste & Smell - People 40+ that ever had wisdom teeth removed (%)
Taste & Smell - People 40+ that ever had tonsils teeth removed (%)
Taste & Smell - People 40+ that ever had a loss of consciousness because of a head injury (%)
Taste & Smell - People 40+ that ever had a broken nose or other serious injury to face or skull (%)
Taste & Smell - People 40+ that ever had two or more sinus infections (%)
Weight - Average height (inches)
Weight - Average weight (pounds)
Weight - Average BMI
Weight - People that are obese (%)
Weight - People that ever were obese (%)
Weight - People trying to lose weight (%)
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