'Treated as a criminal': Walmart receipt and bag checks anger customers. (pay, television)
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Actually, they don't. They have the right to ask but once you've gone through the cash register and exchanged money for the merchandise it's yours. It's not different than stopping you at the parking lot exit and asking to see your receipt and to step out of your vehicle so they can search it. They can ask. I wouldn't let them do that. I generally don't have a problem with them checking my receipt at the door, although if it's inconvenient I do just simply say "No thank you." They have a legal right to detain me under shopkeeper's privilege laws which vary from state to state. They're actually usually reluctant to do that though as there's a lot of liability that goes along with that so they're not going to do so simply because you didn't consent them searching your property. If it's just going to be 30 seconds to scan my receipt and paw through the cart, it's no big deal to me. If I walk up and there's ten people stacked up and I can see the receipt checker is diligently going item by item and it's going to take me five minutes to leave the store, then I just walk out with a polite "No thank you." It's not a big deal, done it many times and never had any problem. They either train their employees or they just don't care enough to do anything.
What about self checkout and running the item over the scanner, yet the item was not scanned, thrown in the bag?
Actually, they don't. They have the right to ask but once you've gone through the cash register and exchanged money for the merchandise it's yours. It's not different than stopping you at the parking lot exit and asking to see your receipt and to step out of your vehicle so they can search it. They can ask. I wouldn't let them do that. I generally don't have a problem with them checking my receipt at the door, although if it's inconvenient I do just simply say "No thank you." They have a legal right to detain me under shopkeeper's privilege laws which vary from state to state. They're actually usually reluctant to do that though as there's a lot of liability that goes along with that so they're not going to do so simply because you didn't consent them searching your property. If it's just going to be 30 seconds to scan my receipt and paw through the cart, it's no big deal to me. If I walk up and there's ten people stacked up and I can see the receipt checker is diligently going item by item and it's going to take me five minutes to leave the store, then I just walk out with a polite "No thank you." It's not a big deal, done it many times and never had any problem. They either train their employees or they just don't care enough to do anything.
Same here. If there's no line, I'll let them check. Otherwise I walk past.
I don't know if it's the new Walmart check, but today, for the first time, I bought stuff at Walmart and the receipt checker scanned the receipt with a handheld device and scanned the barcode on the larger purchases. Not just a cursory glance/item count.
Exactly. They wouldn't be using staffing resources and risking loss of customer goodwill unless they felt they had a significant issue with shrinkage. .
A lot of stores losses come from their own employees taking things. Around 33% of theft in stores is internal theft (employees).
In my state, they don't have the legal right to check it.
They probably have the right to ask, but the customer is within his rights to refuse. Legally, you don't have to show them your receipt.
A better idea is just not to shop at Wal Mart anymore. Shop online as much as possible. There's no reason to hassle with these stores and their employees. Almost anything you get at Wal Mart can be found on amazon or elsewhere on the net.
What about self checkout and running the item over the scanner, yet the item was not scanned, thrown in the bag?
Non-issue.
They either have a reasonable basis to detain you under shopkeeper's privilege or they do not. That basically goes down one or two ways.
1) They think it's intentional and let you check out and then detain you for shoplifting and run the risk of detaining you under shopkeeper's privilege laws.
2) They don't think it's intentional and when they notice they come over and ask to see that the item rung up correctly before you pay.
There ya go, check the....the ...what...oh, the receipt and the bag....
At the walmarts around me, they are recording your face while you scan, is that also illegal? I don't want to hear, well you live in a crappy place either.....because I don't...
There ya go, check the....the ...what...oh, the receipt and the bag....
At the walmarts around me, they are recording your face while you scan, is that also illegal? I don't want to hear, well you live in a crappy place either.....because I don't...
Of course it's legal. You're in Walmart. You have no expectation of privacy in a Walmart.
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