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Too bad....I waited my turn, now you can wait your turn
Although I agree one should have it together----find the checkbook, find the iD, write out the check except the amount, pay attention when its your turn so they don't have to almost scream at you to get you moving......
But yes, I will "quibble" over 20 cents, a misapplied coupon, etc. What if I decided to walk out of the store with a 20 cent item I didn't pay for? You can bet they would be after me!
OP, learn to chill! Perhaps you need to utilize the self-checkouts more, then, realize, you're not the only one on the planet
I never understood why anyone uses checks anymore. But whatever, to each their own.
If this was really an issue the stores would address it. The reality is that the issue lies with the inpatient individual who just can't wait for it to be their turn.
As a customer, I like for lines to do one thing--move. Period. Over time, I've come not to be upset at the cashiers, but those particular customers who do things that hold up the line. The cashier can't help the situation, they're doing the best they can, it's the customers who are the problem.
The types:
(1) They don't have any of their money or cards etc ready. They've had all that time to get it out, but they don't, and then they have to dig through every last pocket. Sometimes they even have to go to their vehicle AFTER they're already at the point of paying.
It's a bit silly to expect someone to have their money/cards ready until it's time to pay. I do agree that people should be better organized so they don't have to search for money. But to each their own.
Quote:
Originally Posted by shyguylh
(2) They count out a huge amount of change for paying so they get none back. Why is it such a big deal to get change back vs all of it being bills? So what if your item is $5.62 and you get $4.38 in change back from your $10? Is it really going to kill you that much? Sitting there painfully and slowly counting out 62c so you get back an even $5 is not worth the time it takes holding up other people.
I'm a credit card user so I don't bother with change. But change is there to be used and it's their money. Who are you or I to tell them how to use their money?
Quote:
Originally Posted by shyguylh
(3) Lottery ticket purchasers. I don't know why that is, but they take a whole lot longer than just paying for a soda and getting gas. There should be a separate line just for lottery tickets.
If this is really an issue, the store will resolve it. There's no need to worry about it as a customer. It's likely not really an issue if the store has chosen to keep the lines the same and treat every customer the same.
Quote:
Originally Posted by shyguylh
(4) Cigarettes--same thing. They're locked in a cage behind the counter and it takes awhile for the clerk to find the exact one out of dozens of options, and by the time they go, unlock the glass, fetch it, and come back, and then the customer gripes and moans about being ID'd when it's not the cashier's fault, and they have to run to their car to get it--ugh. Buy your cigarettes at a tobacco emporium.
I'm not a smoker, but it's obvious to me that the reason that cigarettes are sold at these stores is for them to be purchased by a consumer. What you describe is just that. A consumer, walking in, and purchasing a good for sale. If this was really a problem for the store, they would resolve it. A store is able to run their business the way they want. You don't have to shop there, however.
Quote:
Originally Posted by shyguylh
(5) Buying like 50 items in a place like Family Dollar or Fred's. Okay, there's no policy saying you can only buy 5-10 items, but really, 90% of the people in a place like Fred's or Family Dollar etc are there to buy, say, 5-10 items, maybe 20 at the most. I've heard them say they go in there figuring they'll get in and out faster than they will in Walmart, and those check-out lines aren't long enough to hold that much. Going in there buying like 50 items, sometimes more, just holds up things. That's for WalMart, if you ask me.
I don't go to these kinds of stores, but it seems like it would be more efficient for both, the customer, and the business owner, to have a 50-item transaction than several smaller ones. If the store had an issue with this, they would limit the number of items that can be purchased at one time.
Quote:
Originally Posted by shyguylh
(6) Arguing about a 20c discrepancy in a price. Okay, maybe the principle is the thing, but on the practical side, wasting that much of my time over 20 freaking cents--come on. Stop griping, pay the 20c, and shut up already.
Some people care about the principle. If no one made a big deal out of a 20 cent discrepancy, the error will never be fixed and stores could potentially be ripping off several customers. One person spending a little bit of time focusing on the problem will yield in bigger results across the board. You have to think about the big picture. One day, if you're every a manager, you will understand.
Quote:
Originally Posted by shyguylh
(7) The ATM card doesn't work. Stop fussing about the machine being picky. Go prepared. Order another card that's fresh, or draw the money out from an ATM. Going in there KNOWING is likely to reject your card, and then complain when it does, and REFUSING to order a new card when they're free anyway--it's silly. Get another card already, it's no big deal to do so and it will fix the problem. Stop being stubborn.
Thoughts?
I've never experienced wait time at an ATM. How much could the wait even be in this scenario? 5 minutes? Hardly enough to make a big deal about.
In the case of cards, I agree. This is not asked because of impatience but I do wonder what is the point of waiting until the cashier is finished?
I had a customer the other day that really got on people's nerves. She first had to dig out the check book, then she had to fill it out completely and THEN she had to balance her checkbook before she would hand me the check. A few eye rolls from the people behind her, for sure.
One of the reasons I try really hard to put people's bag into their shopping basket myself is so it frees up their time to get their method of payment in order. They'll say "I can do that!" but I just say "You were busy and I wasn't and besides it's how I make sure you get everything". Actually I do it because they are sooooo sloooow. lol
There is a small sign on the front of our registers that says "Swipe now. Save time". Nobody even sees it. Then there was the lady who kept swiping her card before I even started scanning and then complaining it wasn't "taking" her card! It had nothing to relate to. As long as I've scanned one item it'll work just fine.
Lol. It won't take long for the usual suspects who've never heard the expression "pet peeve" to pounce on this thread to tell us that they're bugged by people who are bugged by things that don't bug them.
People who use the self check-out line while talking on their cell phone and scanning their items with only one hand, in slow motion because their focus is on something else. And people who walk into a store and stop right at the entrance so they can talk on their phone, talk to their friends and family, look for their list, review their list, have a conversation, whatever. Do they not realize there are about 20 people in front and behind them also walking through the entrance that they are now blocking due to their having ESPD - extreme self centered personality disorder.
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