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Old 09-06-2011, 12:30 PM
 
Location: East Tennessee
3,927 posts, read 10,605,110 times
Reputation: 5235

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Reports indicate a widespread outage in Bright House service... from Winter Haven south to Manatee County. DH said ours was completely out until around 1pm when the internet & phone service came back online.

Bright House phone, TV, web down across Tampa Bay | TBO.com

Brighthouse outage hits Tampa Bay customers

Bright House experiencing widespread service outages - St. Petersburg Times

Outage hits Bright House customers (http://www.myfoxtampabay.com/dpp/news/local/bright-house-outage-090611 - broken link)
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Old 09-06-2011, 12:38 PM
 
Location: Tampa, FL
2,637 posts, read 11,452,201 times
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This is a really strange outage. The internet stayed up for awhile after the cable went down (usually it is the other way around), then it was all down for awhile. Then the internet came back up (hi!) but the cable is still down at my location in south Tampa. When you try to call Brighthouse, apparently their customer service phones are down and some weird breathy male voice says "no routes found" before it shunts you to a busy signal.
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Old 09-06-2011, 12:56 PM
 
Location: Saint Petersburg, FL
1,881 posts, read 3,253,273 times
Reputation: 16531
I hate how everything is connected now. Our phone, internet, and TV were all down. It used to be if one was out, you were still connected to the world with the others.

It had to have something to do with the storms, I imagine.
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Old 09-06-2011, 02:23 PM
 
Location: Tampa, FL
2,637 posts, read 11,452,201 times
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That is exactly why I dropped phone service from Brighthouse - if it all goes out, you have no phone. What if you needed 911? So now we have joined the ranks of the mobile-only and when our other services drop at least I can still make calls and use the internet via smartphone.
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Old 09-06-2011, 02:57 PM
 
Location: FL
766 posts, read 1,646,234 times
Reputation: 1564
I agree, we are so locked into these electronic services. I used to have a separate land line phone separate from my other services, but that doesn't seem to be available here in the Tampa area. I have to keep a cell phone with a data plan almost as a backup.

I have FiOS which has been rock solid, but I'm sure we are not immune either from a future outage when some road crew accidentally cuts a Fibre optic line.
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Old 09-06-2011, 03:00 PM
 
Location: Tampa, FL
27,798 posts, read 27,799,575 times
Reputation: 14611
actually had to read a book because everything went out......
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Old 09-06-2011, 03:02 PM
 
Location: tampa bay
6,692 posts, read 7,248,128 times
Reputation: 10094
Yeah times like these it sucks being a "Bright"house!
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Old 09-06-2011, 03:49 PM
 
Location: Tampa Bay`·.¸¸ ><((((º>.·´¯`·><((((º>
4,551 posts, read 6,870,399 times
Reputation: 13520
We had a big power outage since 5AM until about 10, then later it was our BH.
Guess it had to do with the rains.
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Old 09-06-2011, 03:57 PM
 
Location: Spring Hill Florida
12,135 posts, read 13,981,276 times
Reputation: 6028
What do expect in FL? Everything happens here.


(0nly joking!)
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Old 09-06-2011, 04:02 PM
 
26,765 posts, read 41,246,427 times
Reputation: 14907
We had both our offices with no internet, tv's, phones, but had our VOIP forwarded by the provider to our cell phone. Horrible.
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