Internet providers in San Antonio (merged threads) (Austin, Terrell: renting, home)

[JH6]

Spectrum internet has been very solid for me all over Austin and San Antonio.

The thing is that when you unbundle, they jack the price of internet only way up.

So its a constant battle with them over price.

There is a major CON with ATT. If you do not bundle with them, you can not get unlimited internet. They cap it, and charge you fees if you exceed the cap.

So currently we pay 45 per month for Spectrum 100/10 internet and 34.99 for DirecTV now app on roku.

We can not get good antenna reception so there are few other options for local channels and a few cable channels.

I may negotiate with Spectrum and bundle their internet with their Spectrum tv app to play on my roku, but haven't called yet.

[Birdman03]

As expected there is no one size fits all solution at a reasonable price. Whether or not you have fiber optic and how your services are bundled seem to be key issues.
Is U-verse clearly better than Spectrum? There is no clear answer it seems.

[erickz623]

Does anyone know of a decent internet provider in San Antonio?

I have tried both Spectrum and AT&T, but they are both terrible and expensive. Does anyone have suggestions?

[Bo]

To get anything but those two, you have to live in an area served by another provider.

Grande Internet and Google Fiber each serve a small portion of the city. Entering your address or the address of a place you might move to on their web sites is a good way to start the process of switching. Important to note that Google Fiber only serves single-family homes... no apartment complexes yet.

[ged_782]

Originally Posted by Bo

To get anything but those two, you have to live in an area served by another provider.

Grande Internet and Google Fiber each serve a small portion of the city. Entering your address or the address of a place you might move to on their web sites is a good way to start the process of switching. Important to note that Google Fiber only serves single-family homes... no apartment complexes yet.

Yes, AT&T and Spectrum are the only two widely available providers in the San Antonio market, at this time.


Grande entered the San Antonio market about 20 years ago, IIRC. But their build-out stalled a few years later. Grande service area is mostly inside Loop 410 across the north side, between IH10 West, and IH35. They also serve a few neighborhoods along the 281 corridor just north of the airport.


Google is in the process of building out a fiber network in San Antonio, but has only rolled out the service to a few neighborhoods so far. Google's only offering in San Antonio is their 1 gigabit fiber internet @ $55 monthly, which is significantly undercutting competitors' pricing for comparable speeds, and is even less expensive than competitors' lower speed tiers, in some cases. Google is not offering bundled services in this market. Google will supposedly be widely available in San Antonio proper, upon completion of the build-out, but they apparently don't disclose their rollout schedule in advance.


I know there are people in my neighborhood who can't wait for Google to become available, often expressing dissatisfaction with the service from the three current providers we have available to us. They are lured by Google's attractive pricing, and the presumption that their customer service and reliability of the network will be superior to those other three providers.

[Bo]

Originally Posted by ged_782

I know there are people in my neighborhood who can't wait for Google to become available, often expressing dissatisfaction with the service from the three current providers we have available to us. They are lured by Google's attractive pricing, and the presumption that their customer service and reliability of the network will be superior to those other three providers.

So, you're in a neighborhood with Grande service and people there are dissatisfied with that option?

[ged_782]

Originally Posted by Bo

So, you're in a neighborhood with Grande service and people there are dissatisfied with that option?

We are in Grande's service area, and based on Nextdoor posts, there is general dissatisfaction with Grande, as well as AT&T and Spectrum.


Any time there is an outage in the neighborhood (be it widespread or isolated), I'll see posts from neighbors griping about the service, and asking when is Google ever going to get here.

[Bo]

Originally Posted by ged_782

We are in Grande's service area, and based on Nextdoor posts, there is general dissatisfaction with Grande, as well as AT&T and Spectrum.

Any time there is an outage in the neighborhood (be it widespread or isolated), I'll see posts from neighbors griping about the service, and asking when is Google ever going to get here.

I have a Facebook friend who used to post over and over again how wonderful it was to have Grande for his cable provider. This was a few years back when it was the only provider in town offering the NFL Network. I haven't seen him mention it lately, so perhaps it isn't as good as it used to be.

[txbullsfan]

I am moving into the 78254 area code of San Antonio in December 2018. My home will be finished.

Anyone in this zip code get Google fiber?
If not, what are the current internet providers?

Im currently with Spectrum and only get the lowest speed internet with no TV or other services. With just that, my bill still comes to about $70 per month

[nismospec]

If I'm not mistaken I think it's just AT&T and Spectrum out there.
I pay $65/mo. for only internet and it's the 100 mb/s speeds.