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I think you'll find that it's more likely related to the installer than the Goodman. Did they use a new lineset? Did they solder or braze the system in? Did they install filters in the lineset? Did they run nitrogen through the lines while connecting them? Did they pull a proper vacuum on the system to make sure they was no moisture left in it and no leaks? Did they charge it properly. Most likely it's one or more of the above on why your neighbor is having problems.
Contractor is installing new 14 SEER Goodman compressors, replacing old 26 year-old units. In your quote above, you ask if the installer is using a new lineset. Is that necessary or recommended? And filters?
Also, would you recommend a model SSX14 instead of the GSX14?
(are high pressure switches and sound blanket worth it) I know the answer is "it depends", but in general.
Purchased new home in 1998, home had goodman unit. Replaced outside fan motor in 2004. In 2005 had whole new unit put in. New outside unit and new inside air handler. Today 6 years later find out the "A" coil is bad. The HVAC company that replaced unit is out of business. My warranty reads ten years, but only if the outside unit is one of two models, of course mine is not. Called Goodman they did not want to discuss it. I will never buy a goodman again. If you do buy a goodman, start saving now you will need to purchase a new unit in 5 to 7 yrs.
Might be just dumb luck, but when my Lennox finally gave up in 2004, I had it replaced with a Goodman. The Lennox caused me no end of trouble and expense year after year, but the Goodman has worked like a charm with no expenses at all so far.
So ipoetry, with any luck the Goodman in your new townhome may be just fine, like mine is.
I'm not a HVAC technician, but I've talked to quite a few when asking about replacing my 4-ton 10 SEER Goodman unit and the 125,000 btu Goodman 80% NG heater. Both were installed in 1995 and both were still running fine minus the AC unit was overheating during the 100+ (110+ real-feel) days of this past summer.
I had a very reputable tech (recommended by CD too) replace it with, you guessed it, Goodman. I don't care of the high efficiency stuff and went with a 5-ton GSX13 AC and a new Goodman 140k Heater GDS8 (I think) and the AC did wonders cooling down the house (around 4k sq/ft) and the heater is now being used and works flawlessly. I got the 10 yr warranty on both and am real impressed with the quality of the products.
I had no issues with the prior unit and neither did the previous homeowners who had it installed minus a hard start as it aged.
For the first five years they all good (if installed and sized right).
Beyond the first 5 to the 10 mark will be about basic maintenance.
Beyond the 10 year mark is where the brand engineering and assembly shows up*.
Beyond 20 years on any of them is mostly just blind luck.
*but you still need it sized right, installed well, and maintained regularly.
i view goodman as a good brand that a lot of techs recommend.im in the service industry(not hvac) and a couple guys i work said theyre good.i think their easier to work on and techs like that...i own a rheem,but id buy goodman in a heart beat
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