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We had a goodman AC in our 1st new constructed home and it was horrible. After the 1st year we had to replace the compressor, the coils twice, the fan. Every summer we were expected to be out of air at least once. It was so frustrating it became on of the big reasons we wanted to move. It was time for us to look for something larger as our family had grown but was at the top of the list for getting out of our house ASAP. Well we find a new builder and they had a home available for move in only problem was that it was the same horrible goodman AC unit. Like idiots we listened to the builder who assured us that our previous problem could have been the lack of the state of the art insulation that we would be getting in his new house and possible just a bad unit. Reluctantly we fell for it and move in. We've been there for 8 months now. AC ran well and just recently the compressor went out. The temp just dropped here in TX so we are luckly that we've had some cool nights to get us by but really compressor and this is a NEW unit!! Right now we are under warranty and its no cost to use but I feel like we are headed down the same road. I would not recommend Goodman!! If we ever save up the money we will definitely get this junk out of our house.
If the compressor failed in 8 months its most likely an install issue, not a truly "defective" unit. Pretty much everything goodman builds now has a Copeland "scroll" compressor. They're quiet & reliable if they're installed right, which is why all their competitors use Copeland scrolls.
Builders are notorious for hiring the lowest-cost installer,who is often a hack. If they can cash the check before the unit fails, the cheap installer wins.
Watch the video below to see one possible reason why your compressor failed prematurely-
My beef with Goodman isn't necessarily due to the units themselves being inferior quality, but due to the fact that the company has almost zero quality control. Unlike its competitors, Goodman will sell their units directly to anyone, even to non-licensed installers, which will more frequently lead to substandard installs. The more expensive brands like Trane, Carrier, and Lennox have very strict quality control standards for installers.
My beef with Goodman isn't necessarily due to the units themselves being inferior quality, but due to the fact that the company has almost zero quality control. Unlike its competitors, Goodman will sell their units directly to anyone, even to non-licensed installers, which will more frequently lead to substandard installs. The more expensive brands like Trane, Carrier, and Lennox have very strict quality control standards for installers.
So you're in favor of price fixing?
For the record, I've seen plenty of hacked installs from every major brand, and I'm not in the business. Check out the "wall of shame" pictures at the Hvac-talk forum & you'll see every brand out there hacked in. There is no "quality control" from the manufacturers, just junkets to the plant that the consumer ends up paying for.
For the record, I've seen plenty of hacked installs from every major brand, and I'm not in the business. Check out the "wall of shame" pictures at the Hvac-talk forum & you'll see every brand out there hacked in. There is no "quality control" from the manufacturers, just junkets to the plant that the consumer ends up paying for.
That may be what you think, but I'd rather pay more for a quality install than pay less for a substandard one. The same goes with water heaters, where I favor Bradford White's quality control standards.
That may be what you think, but I'd rather pay more for a quality install than pay less for a substandard one. The same goes with water heaters, where I favor Bradford White's quality control standards.
Who wants to pay anything for a substandard install? I'm just saying that your premise of paying more for a fancy brand doesn't guarantee or even imply that it will be installed correctly.
My beef with Goodman isn't necessarily due to the units themselves being inferior quality, but due to the fact that the company has almost zero quality control. Unlike its competitors, Goodman will sell their units directly to anyone, even to non-licensed installers, which will more frequently lead to substandard installs. The more expensive brands like Trane, Carrier, and Lennox have very strict quality control standards for installers.
Homeowners using the Internet to locate information regarding residential heating, ventilation and cooling (HVAC) systems may discover several sites offering a direct-to-homeowner purchase opportunity. HVAC systems and components are designed to be installed by qualified HVAC technicians. The installation of HVAC systems includes electrical, gas, and refrigerant connections, is generally regulated by a multiple sets of laws, codes and guidelines, at the federal, state and local levels. Further, the failure to properly install HVAC equipment can raise personal safety and performance concerns.
Internet Sales Policy
No warranty is offered on Goodman brand equipment purchased by consumers over the Internet, including web-based auctions.
This policy is necessary to ensure that Goodman brand equipment is installed properly, in compliance with applicable laws, rules and codes, and in a manner that addresses safety concerns and the proper performance of Goodman brand equipment.
As outlined below, the failure to comply with this policy could lead to violations of applicable law that are punishable by fines.
♦ Licensing and Permitting Requirements
It is common that an HVAC installer must be licensed by the state or municipality in which the HVAC equipment is to be installed. Some jurisdictions may, in addition, have permitting requirements. (Consult your local laws and rules to determine the requirements imposed by your jurisdiction.) Further, local building codes often require that specific types of HVAC connections be made by licensed professionals. For example, licensed plumbers may be required to make any gas or water connections necessary in the installation of an HVAC system; and licensed electricians may be required to make all electrical connections to the HVAC system.
♦ Refrigerant Guidelines
All HVAC cooling equipment and systems require the use of a refrigerant gas that is compressed and liquefied during the cooling cycle. The two most common refrigerants in the HVAC industry are identified as R-22 and R-410A. Federal, state, and local laws and guidelines are applicable to the introduction, reclamation, and recycling of these refrigerants. Violation of such laws may result in fines to any non-licensed or non-certified HVAC installer. Consult your local laws and guidelines for full details.
♦ Consumer Protection Laws
Websites or auction listings claiming that the Goodman Equipment being sold is covered by Goodman consumer warranties are erroneous, and therefore violate Federal and, in some cases, state, consumer protection laws.
Manufacturer's aren't allowed to "void" consumer warranties without proving that the customer did something that caused a product failure. They can write whatever "exclusions" they want into a warranty document, but they will lose in court if those restrictions are deemed by a court to be "unreasonable".
Buying a unit over the web or by phone doesn't infer it will be installed improperly, nor does the point-of-purchase have any effect on a truly defective product.
So the manufacturer must prove two things:
1 that the unit was installed improperly *and*
2 that the improper installation caused that particular defect.
That's a lot harder than it sounds - in practice, it's almost impossible.
The bottom line is, that the manufacturers of this equipment don't want consumers to be able to price-shop over the web.
No manufacturer wants consumers to be able to compare prices, but they can't use a warranty as a stick.
My beef with Goodman isn't necessarily due to the units themselves being inferior quality, but due to the fact that the company has almost zero quality control. Unlike its competitors, Goodman will sell their units directly to anyone, even to non-licensed installers, which will more frequently lead to substandard installs. The more expensive brands like Trane, Carrier, and Lennox have very strict quality control standards for installers.
Yep;I live pretty close to where they are built. All but one perosn I know that has bought one had small hard to find leaks. Poor workmanship at the least.They are cheap tho.
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that the unit was installed improperly *and*
