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I suspect you look approachable and friendly. Sometimes they ask me and it is always when i am not wearing a coat.
It can be so very hard to find someone who knows something in a store. The only clerk in Pestsmart I ever found was a manufacturer's representative that was stocking and the cashier.
You might also look like you are the lone person not confused by your surroundings, not easy to do in modern retail where they move everything around weekly.
I don't get asked that very often probably because I carry a very obvious tote bag of a purse. Help doesn't carry their handbags around.
I wear a red polo shirt with our companies name and logo on them. Do you know HOW MANY companies use red polo shirts???? I get approached constantly. Especially the grocery store that uses the same coloring of clothing that I wear to work. Also, don't EVER go to Walmart wearing khakis, black dress slacks or a navy blue top. People will not leave you alone
Maybe they are asking but not assuming you work there? I ask other customers things all the time "Do you know what a rutabaga looks like and where one might be" in the produce aisle, "do you know if I need regular or quick cooking oats for cookies?" or in Home Depot, I laid out 12 squares of tiles from 2 different patterns I was considering, and after standing there trying to decide and unable to for 15 minutes, started polling people walking down the aisle about which one they liked best. I don't ask people who look like they work there, I ask people who look like they're competent in general, or just anyone walking by. Most people seem fine about it and some offer more help then I even ask for.
I usually get asked when I'm wearing a polo shirt. NEVER wear a navy polo to Walmart. People get huffy when you tell them you have no idea where the plastic garbage bags are.
In most stores I've been in recently I've noted that those working there have become very skilled at avoiding eye contact with customers and dodging them quickly before they can ask for help. They work harder at that than their job. People are just going after the most approachable and apparently available human there.
This has happened to me a bunch of times. I tell the person I don't work there, but if I happen to know where an item is that they're looking for (for example) I'll tell them because I don't mind helping others. I wear polo shirts often as well, so maybe that has something to do with it. Maybe I'll start wearing old concert t-shirts out to shop, lol.
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