Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
What's funny is, in my experience, old people and business owners usually are the ones who have the entitlement mentality the worst. They think just because they run **** in their company (or companies), or just because they've been on this earth for so long, people should bend over backwards to their every demand.
This is followed by wives of relatively wealthy men and children of relatively wealthy parents (they don't know any better because they live such sheltered lives with their money).
Meanwhile, it's usually young people and those who don't have much of a pot to **** in who are most humble.
As a former cafe owner (see above), I'd strongly disagree.
Typically, our worst-behaved customers were:
- 30-ish executives (you know, the kind who attempt to place an order or check out while simultaneously holding a loud conversation on their cell phone). These could be either sex, although the males had more need to show off their testosterone levels. One threw an item at a cashier and was escorted out.
- Mothers with entitled kids.
- New-money women, 40s/50s, lots of designerwear, perfectly coiffed, shoes generally unfit for walking :-)
Business owners were great customers. So were most 20-somethings and elderly folks.
I am a friendly, respectful, courteous person with everyone.
Still, the fact that I have extensive retail job/manual labor experience only serves to remind me how brainless and easy it is.
I have dug ditches, washed cars, cleaned houses, done construction, made sandwiches (Subway), made popcorn/sold tix/cleaned (fast-paced movie theater), babysat, washed dogs...all before the age of 22 (I started with my own door-to-door sales at 11 years old). I have worked with other kids and many adults I found much lazier and less competent. I was often given more responsibility than my older coworkers bc I care and tend to be a perfectionist who takes responsibility for my work.
I am nice and easygoing. If I were inclined to be a dbag, the fact that I know how mindless and easy these jobs are could turn into fodder for disdain.
As a former cafe owner (see above), I'd strongly disagree.
Typically, our worst-behaved customers were:
- 30-ish executives (you know, the kind who attempt to place an order or check out while simultaneously holding a loud conversation on their cell phone). These could be either sex, although the males had more need to show off their testosterone levels. One threw an item at a cashier and was escorted out.
- Mothers with entitled kids.
- New-money women, 40s/50s, lots of designerwear, perfectly coiffed, shoes generally unfit for walking :-)
Business owners were great customers. So were most 20-somethings and elderly folks.
I've worked in customer service as well. So it could be a matter of simply working in different industries/fields.
We do seem to agree as far as most 20-somethings though, so that's good, lol. And this is funny considering how so many on this forum whine about most 20-somethings not being great employees.
I don't think so on the original point of this topic. I worked fast food when in high school.. I can't remember anytime that anyone was flat out rude with me.. I was working in a Dairy Queen, so, perhaps we had a little more leniency because people were just flat out happy when in there getting ice cream, but..
A couple of things that I can remember were that when I was making a blizzard for someone one day, a freak accident, the tip of my finger caught on a corner/sharp part of the machine and basically ripped the entire top of my finger off.. I immediately threw what I was making in the trash, asked someone to take it over and stuck my hand in the sink to staunch the bleeding (and so it couldn't be seen).. If I was working in the back, cooking, then anything that went out, I made sure I would eat before sending.. So, if I dropped a frozen burger on the floor, it went in the waste pail.
Now.. This morning, I stopped at Bojangles.. I ordered 6 Bo-Berry biscuits.. I had to wait 15 minutes because they had to cook them. Now, I don't have a problem with that, but they should have TOLD me that. Another guy came in behind me and ordered fries.. Got them, and this is at about 10am.. They had been sitting there a while. They pulled a fresh batch out while he was there.. He had to argue with the woman for a minute for her to replace them. She should have said "no problem" and given him the fresh ones. This woman was older as well.. Someone who should have known better than to dick around with customers like that.
What's funny is, in my experience, old people and business owners usually are the ones who have the entitlement mentality the worst. They think just because they run **** in their company (or companies), or just because they've been on this earth for so long, people should bend over backwards to their every demand.
This is followed by wives of relatively wealthy men and children of relatively wealthy parents (they don't know any better because they live such sheltered lives with their money).
Meanwhile, it's usually young people and those who don't have much of a pot to **** in who are most humble.
I see a lot of people who are older being entitled and rude. Typically they all lived at some point at a particular development near where I live.
I don't think so on the original point of this topic. I worked fast food when in high school.. I can't remember anytime that anyone was flat out rude with me.. I was working in a Dairy Queen, so, perhaps we had a little more leniency because people were just flat out happy when in there getting ice cream, but..
A couple of things that I can remember were that when I was making a blizzard for someone one day, a freak accident, the tip of my finger caught on a corner/sharp part of the machine and basically ripped the entire top of my finger off.. I immediately threw what I was making in the trash, asked someone to take it over and stuck my hand in the sink to staunch the bleeding (and so it couldn't be seen).. If I was working in the back, cooking, then anything that went out, I made sure I would eat before sending.. So, if I dropped a frozen burger on the floor, it went in the waste pail.
Now.. This morning, I stopped at Bojangles.. I ordered 6 Bo-Berry biscuits.. I had to wait 15 minutes because they had to cook them. Now, I don't have a problem with that, but they should have TOLD me that. Another guy came in behind me and ordered fries.. Got them, and this is at about 10am.. They had been sitting there a while. They pulled a fresh batch out while he was there.. He had to argue with the woman for a minute for her to replace them. She should have said "no problem" and given him the fresh ones. This woman was older as well.. Someone who should have known better than to dick around with customers like that.
As I said in the first post, I personally doubt that working retail and/or fast food would change people's views on it because people will still see the situation as they want it now (and I'm not even talking about young people.)
As for the biscuits, I had a similar situation because I went to the Anaheim Downtown AMC theater for the first showing of X-Men Days of Future Past an they had to turn on the deep fryer for the chicken strips and get it to temp. Luckily I showed up early enough just so I didn't have to worry about making it from the parks to the theater if the monorail was late, I just missed it or what have you. They told me, and I waited and still was able to watch the screen watchers before the movie. So it is all about how things are handled and how quick you expect things.
As for the situation with the fries, I honestly don't know Bojangles that well but it might be policy to use up LIFO (so long as they are relatively fresh.) If the fries were cold, I don't blame the guy but if not, then no problem. I know some people (as per a previous post of mine) would have complained up and down about "luke-warm" fries and demanded the new.
This question comes from a conversation that my family had when I was helping my older brother move into a new apartment today. There was an incident at a Target where a customer complained pretty vocally about a new hire and his problems on the cash registers (while there was only three other registers open with lines about three/four people deep.) I heard the woman and my mother and my brother both said she was entirely out of line. (Me I think it was shared blame but still unenviable for the new worker based on my experiences in a new retail environment.) My brother thought that if people had to work retail or fast food for a year people would be more compassionate.
I actually disagreed with this because I think people will either use the logic of their way is the best an doing things otherwise isn't good (even if other companies don't do things the way the person thought) or they will just still be ignorant and want to be right. I do think it is a decent idea but it wouldn't change people acting like all cashiers are mouth-breathering direct decedents of homo-erectus.
I want to know what everyone else thinks about if it's a good idea to mandate working a year in fast food or retail so everyone walks a mile in their shoes and if it will make people appreciate what they do.
what about those people who cannot handle the fast paste nature of those jobs? should hey be force to do jobs they are unable to do?
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
