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maybe they're doing that to not leave any kind of trail.
This is exactly the reason. In today's day and age people know that everything is tracked and even the appearance of an inability to perform their job puts them at risk. I have folks who will call/IM me vs. emailing me and I KNOW why they are calling, so I simply do not answer or will IM them back and tell them to email me and say that I'm on a call and can't speak at the moment.
I don't think that's what bothers me most, it's that they must think I'm too dumb to figure out they are doing.
It really depends on the question. If someone is looking for an item, then it makes sense for them to come by and say "Do you have this file" or "Do you know where X papers are?" instead of emailing since that's a task you can do right away.
On the other hand, if there is a task with a specific process such as a queue or timeframe laid out for review- such as "Send it to me via email and I will review it in 48 hours" then it really should go through that process. If I missed the email (which does happen), then it is okay to stop by and ask if I had a chance to look at the email about X. Additionally, if the review period is 48 hours but it's critical for some reason and needs to be done in less than 48 hours, then it's not a big deal to stop by.
It seems like the OP is just not very personable. Someone should be able to stop by as long as it isn't going outside an established procedure.
The questions she is asking require research and can't be answered on the spot. That's why I said it's easier to email me because it's something I may have worked on in October.
It's this same woman who always manages to ask me a question by coming to my desk expecting an instant answer. Even after I told her to just send me a email when she has a question she still comes and ask me directly. Do you agree it's better to just send a email if you are looking for answers to a work related question? Now this doesn't apply to your supervisor but when it comes to a coworker they should not be coming to your desk. And anything that you are being asked is going to require some researching anyway so why not just send a email?
Agree or Disagree?
Instant Messaging is equally annoying.
sender; Hey, I have a question. Drop whatever you're doing and respond to me right now, OK?
NO, I find it easier for them to come ask me so I don't need to type every detail of explanation. Not to mention, things sometimes get lost in translation. I'd rather they come ask me in person or call my extension. I personally just think it's easier. If they don't understand my email then I have to write back, blah, blah, blah. Too much time.
Ok well maybe I will tell her to write it down on a piece of paper so I can follow up and get back to her.
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