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Old 12-16-2016, 08:17 AM
 
Location: Vermont
11,761 posts, read 14,659,204 times
Reputation: 18534

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No, I don't get annoyed. I often have people call me or stop by my office to ask a question, and if I have time I'm always happy to talk to them about it.


Same thing when they use e-mail.


I'm very glad I work where we have a strong sense of mission and just about everybody is willing to provide support or assistance when asked for it.
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Old 12-16-2016, 08:23 AM
 
12,108 posts, read 23,289,909 times
Reputation: 27246
No, especially if it is a simple question as it is easier to address in person.
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Old 12-16-2016, 08:46 AM
 
16,235 posts, read 25,225,484 times
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I agree. You need to reiterate this to her in an email CC'd to your supervisor.
It is interfering with your work when she interrupts you. Plus it is a way to document your work which benefits you in the long run.
Why should your co-worker get credit for what you are doing. Document this with email exchanges. It is actually an important piece of what your employer should know.
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Old 12-16-2016, 10:37 AM
 
2,684 posts, read 2,402,404 times
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I hate asking questions over email, and I hate answering questions over email. Face to face or phone interactions are my preferred interaction at the office- I would much rather speak and work with a human than with a glowing rectangle on my desk.
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Old 12-16-2016, 10:47 AM
 
1,281 posts, read 776,933 times
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Quote:
Originally Posted by NYCresident2014 View Post
I hate asking questions over email, and I hate answering questions over email. Face to face or phone interactions are my preferred interaction at the office- I would much rather speak and work with a human than with a glowing rectangle on my desk.
Well for now on I'm going to tell her to write it down on an piece a paper and give it to me and I will contact her later
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Old 12-16-2016, 10:51 AM
 
Location: Southern California
12,713 posts, read 15,542,422 times
Reputation: 35512
I despise when I send an email question and sure enough my phone is ringing and they say "yes, that's fine".

People don't want paper trails when making decisions.
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Old 12-16-2016, 11:06 AM
 
11,864 posts, read 17,006,311 times
Reputation: 20090
Quote:
Originally Posted by Mr_Geek View Post
I despise when I send an email question and sure enough my phone is ringing and they say "yes, that's fine".

People don't want paper trails when making decisions.
I had a vendor who did this without fail. He wouldn't email me on anything. One of those times it ended up biting me because he gave me incorrect information and I had nothing to back it up. Lesson learned: always require information/confirmation in writing.
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Old 12-16-2016, 11:09 AM
 
Location: Southern California
12,713 posts, read 15,542,422 times
Reputation: 35512
Quote:
Originally Posted by the minx View Post
I had a vendor who did this without fail. He wouldn't email me on anything. One of those times it ended up biting me because he gave me incorrect information and I had nothing to back it up. Lesson learned: always require information/confirmation in writing.
Yeah my workaround for this is to accept the phone call but then send an email immediately to the person and say "per our conversation just now you agreed to X, please let me know if this is incorrect". It's saved me a few times.
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Old 12-16-2016, 11:14 AM
 
11,864 posts, read 17,006,311 times
Reputation: 20090
Quote:
Originally Posted by Mr_Geek View Post
Yeah my workaround for this is to accept the phone call but then send an email immediately to the person and say "per our conversation just now you agreed to X, please let me know if this is incorrect". It's saved me a few times.
I won't do their work for them. I tell them to send me an email with the information and I don't move forward until it's received.
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Old 12-16-2016, 11:30 AM
 
Location: Yakima yes, an apartment!
8,340 posts, read 6,790,598 times
Reputation: 15130
Quote:
Originally Posted by nfceast View Post
It's this same woman who always manages to ask me a question by coming to my desk expecting an instant answer. Even after I told her to just send me a email when she has a question she still comes and ask me directly. Do you agree it's better to just send a email if you are looking for answers to a work related question? Now this doesn't apply to your supervisor but when it comes to a coworker they should not be coming to your desk. And anything that you are being asked is going to require some researching anyway so why not just send a email?

Agree or Disagree?
Just respond "I'll send you the response, thanks for visiting"

But recently my group was told (Regarding a process and documentation) "Oh, you don't need to do it this way, you can stop" I then say "Better email and let our tech know this as we're not about to do somehting he hasn't been made aware of"

Then the guy telling us says "Well you can tell him" I then say "Oh hell no, you either send it or forget it"....They have YET to send the email....
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