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The brothers of the Cleveland kidnapping suspect Ariel Castro spoke of how they had no idea why they were being arrested for keeping the girls in captivity for nearly a decade.
The very first time I heard that 911 call I was pissed. How DARE that dispatcher respond in that way, like Berry was an annoyance. Even Berry, you can hear, couldn't believe how this dispatcher was dismissing her. The girl has been gone for 10 years, and the dispatcher is trying to push her off the phone? WTF!?
Some have argued, "She was just doing her job!" Like hell, she should have stayed on the phone with Berry until the police arrived. I'm glad it's at least being reviewed.
Maybe they can use it in training in the future: "How NOT to act!"
If you listen to the police radio tapes, the police were already arriving on the scene when the call ended. Less then ten minutes after the girl first started her escape attempt, the police were loading all four girls in to ambulances. That included the time it took the neighbors to notice and rescue Amanda Burry, time for 911 calls, time for police to arrive, gain entry into the house, clear the house from bottom to top and evacuate the girls.
This should be police training in "How to do it RIGHT".
If you listen to the police radio tapes, the police were already arriving on the scene when the call ended. Less then ten minutes after the girl first started her escape attempt, the police were loading all four girls in to ambulances. That included the time it took the neighbors to notice and rescue Amanda Burry, time for 911 calls, time for police to arrive, gain entry into the house, clear the house from bottom to top and evacuate the girls.
This should be police training in "How to do it RIGHT".
They probably have a big police department. It's one of the reasons I will always live in a big city
In my city you call them and they arrive usually within 5-10 minutes. I did call once, my life was nowhere in danger I even got transfered to the nonemergecy line and they insisted l stayed on the line until the police arrived
Amanda's operator was very incompetant and insensitive.
They probably have a big police department. It's one of the reasons I will always live in a big city
In my city you call them and they arrive usually within 5-10 minutes. I did call once, my life was nowhere in danger I even got transfered to the nonemergecy line and they insisted l stayed on the line until the police arrived
Amanda's operator was very incompetant and insensitive.
If you believe that you can hire these people to sit there and answer these types of calls, eight hours a day, five days a week. Listening to peoples tragedies day after day and still expect them to have a lot of empathy for the callers, you will be disappointed every time. Because its not going to happen, ever.
Anyway, being sensitive is not their job. Their job is to answer the calls, find out what type of help the caller needs, and dispatch it as soon as possible. Then get on to the next call, so they can help the next person. If they do that, then they are not incompetent. Both of the operators in this case did that. Evident by how quickly help arrived.
I hope this also brings about greater awareness of human trafficking, which is starting to explode in the US and will only get worse unless it is nipped in the bud. This story from Cleveland has brought out people in other areas who are relatives of lost young women, hoping for resolution in finding their lost loved ones. One father was on our local news, talking about his beautiful daughter who vanished from her apartment a few years ago and the case has gone cold. He believes she was trafficked and I agree with him. Anyone interested should watch the PBS documentary on the trafficking of young Russian women since the Soviet Union fell. Or research Salma Hayek's crusade to protect and bring justice to Mexican women along the border.
And this evening, here in the Tampa Bay area, they've uncovered two local prostitution rings where underage girls were being held captive. It's really interesting to me that this happens hard on the heels of the freeing of the Cleveland women. All of a sudden the police here seem to be cracking down and it's great to see.
And for that I honor Amanda, Gina and Michelle. This is a sign to me that their suffering was not in vain. It would seem they've brought freedom to others. Three wounded angels, bringing hope to others.
If you believe that you can hire these people to sit there and answer these types of calls, eight hours a day, five days a week. Listening to peoples tragedies day after day and still expect them to have a lot of empathy for the callers, you will be disappointed every time. Because its not going to happen, ever.
Anyway, being sensitive is not their job. Their job is to answer the calls, find out what type of help the caller needs, and dispatch it as soon as possible. Then get on to the next call, so they can help the next person. If they do that, then they are not incompetent. Both of the operators in this case did that. Evident by how quickly help arrived.
Then they don't need to be 911 dispatchers. Their job IS to answer phones but it's NOT to act like they are annoyed with the caller who is pleading with them to send police, who is obviously near hysterics, when you can HEAR a child in the background...you don't dismiss them like this operator did.
They are trained to stay on the phone with the people until the police arrive. And operators DO have empathy and sympathy despite your bitter thoughts. It does happen, ALL THE TIME.
I will admit to some days, not being perfect at my job, but even on my worst days, I would do better than this woman. That being said, she did her job, and the women were rescued. Some people love their work, others, just do their time.
What really needs investigation, is how many reports were of this man, and weird stuff going on, and the results of those investigations. That merits review.
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