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Old 01-16-2008, 10:47 AM
 
3,634 posts, read 7,357,723 times
Reputation: 4883

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Quote:
Originally Posted by THASPECIAL View Post
I live in Orlando and have been a delivery driver for a pizza place for a while......I have frustrations with alot of people that do not understand that tipping a pizza driver is considered the"right thing to do"....and it shows appreciation that you are greatfull of his services......

We bring food to your work or to your house so you don't have to waist your time or gas driving to our store to order.....

Personally I love this job ...its not the toughest thing in the world but alot of people who havent done it before have a real deception of all that goes on while we are working to get you your meal.....the following is some info that i really think needs to be shared with a portion of the public..(non-tippers)


1) We make less than minimum wage an hour, so we really live off of our tips.....alot of people know this but there are those who act like we get 8 - 9 dollars an hour.

2) We use our own vehicle...its not like our company pays for repairs or like i have an extra car to drive in outside of work...i drive my pizza delivery car for work and home duties.......


3) I dont just take food from a store to a location and thats it........i have many other duties in which i get payed less than the minimum wage for.....i clean dishes, take garbage out, clean the restroom, take peoples' orders on the phone and in the carryout (which is frustrating sometimes).., i take deliveries to places far from the store knowing that the people arent going to tip me when i know that specific customers habits, I also clean the store before i go home which involves about 35 minutes to an hour of labor everynight, and i help make pizzas and prepare the food when it comes out of the oven then i replenish the food that needs to be refilled throughout the night.....



I have more but i will stop with this one

4) The driver gets treated like he is the one who took your order and had the bad attitude when you were talking to him/her(it isnt bad attitude when we ask a customer to repeat things..but the customer gets the attitude for having to repeat it and then the driver gets the backlash from it) .....the customer thinks its "all" the drivers fault that an order is late......this is not true in most cases.....i usually treat the customer on the phone better than an insider would because i have to see the customer face to face and i wanna work to get a good tip....so bad service on the phone usually doesnt come from the driver that takes your call and we will usually give a better estimate of how long it takes for your delivery to get there....the insider only tells you 30-45 minutes becaue they read a computer screen that tells them to say that.....
It isnt our fault that the order is late in most cases....stores keep track of their delivery times and the boss gets a bonus if it is kept at a certain time therefore the system will give out unrealistic times for when the delivery will make it to your door.....i have come back from a delivery and i come into the store and its really busy right?....then my boss tells me to take 3 orders and the first 2 were called in by the customer about 35 minutes ago.....well i just got back to the store and the deliveries i am taking are both far away ....about 15 minute drive but i only have 10 minutes to get there before they are late ....plus i have another delivery that is not so late but it will be hard to get there on time after dropping the first 2 that are going to be late....this is not my fault it is the system of the pizza store and the times they give out to let you think you will have good service....we try our hardest to get it there....



Sorry that was so long but can anyone tell me your reasons for not tipping the pizza driver?....be honest if its a racial thing too......or if it is just something you didnt know was so important to the driver.....Thank You
I tip the local pizza place's delivery drivers. I do not tip for the chains that charge a delivery fee. IMO that replaces the tip. If I had to tip on top of the delivery fee, that pizza wouldn't be worth the money and I'd always order from the local business.

FWIW, I'd love to work toward eliminating the exemptions from the Fair Labor Standards Act. Everyone, including waitstaff, should be covered. Then instead of arbitrary tipping on top of a set price, we'd all be working on the same system.
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Old 01-16-2008, 10:49 AM
 
3,634 posts, read 7,357,723 times
Reputation: 4883
Quote:
Originally Posted by THASPECIAL View Post
it's good to see all the tippers on here....where are the non-tippers so i can give them some knowledge or maybe they are feeling guilty and cant read past the first sentence....lol...just kidding but not really...lol


yeah the "delivery charge" ...well some of it does go to us for our milage but some doesnt....the part that doesnt goes to the company for the cost of delivering the food to each store from thier big trucks...therefore they call it "delivery charge" and we get punished from the name of the charge...maybe they should change it to "Service Charge" ...thats sounds better to me...thanx to everyone for thier responses...and honesty
Shouldn't the price of the pizza include all of the cost to make the pizza - including the delivery of ingredients to the store?
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Old 01-16-2008, 12:02 PM
 
Location: Fort Mill, SC (Charlotte 'burb)
4,730 posts, read 17,901,248 times
Reputation: 1014
I used to work at Dominos's when it was "free" (tacked into the price) delivery. I made minimum wage to start, plus tips plus a whole 13 cents a mile, which changed to 50 cents per delivery which was better. That was after the minimum wage went up though to 5.15 and our pay stayed at 4.75. Pizza drivers may make minimum wage, but the costs on your vehicle are ridiculous..Drive any car 100 miles a day and it will hurt quickly, not to mention the stress of driving, the weather where I was (Buffalo), the risk of getting robbed, and I say they deserve a tip. Tips were always pretty good in bad weather too. Also, most pizza chains have computers now, the drivers know who tip well and will do the best to get the pies to the better tips. If I had two orders going near each other and one was a better tipper, they would get theirs first. By the way, pizza delivery is the 5th most dangerous job in the US due to robberies and accidents. Since franchise/chain pizza places started charging for delivery (and some ridiculous amounts) I rarely order from them for delivery. I used to order because the prices were often better with their specials than local places, but now local places are often cheaper. Oh also, at places like Domino's you drivers gotta wash dishes, answer phones, sometimes help making food, sweep and mop floors and all that fun stuff.
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Old 01-16-2008, 12:08 PM
 
Location: Fort Mill, SC (Charlotte 'burb)
4,730 posts, read 17,901,248 times
Reputation: 1014
Quote:
Originally Posted by SWB View Post
For what it's worth, I just had pizza delivered to our home for the first time a few weeks ago from Domino's, and I gave the driver a $15 tip because he was "cute" (I'll admit that I've been a bit too lonely as of late!) LOL!

By the way, if you work for Domino's, tell them that I'll sell my soul to them to find out how they make their cheesy bread! Mmmmmm....
I used to get good tips from cute girls sometimes, even a few phone numbers.

Cheezy bread is pizza without sauce.
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Old 01-16-2008, 02:06 PM
 
Location: Gary, WV & Springfield, ME
5,826 posts, read 8,730,166 times
Reputation: 17288
I was taught tipping was the way to get excellent service, particularly if the service you tipped was something you used frequently.

Back in the day (showing my age here), my mother told me about valet parkers who would literally fight each other to fetch her car as soon as they saw her walking in the direction of the garage. There were several spaces right by the valet booth which were reserved for the cars of people like my mom. Generally, it was not only warm and running, but had been washed and dried as well.

As she aged, she started using more services such as food delivery. She always tipped the delivery person at least half of what the cost of the delivered meal was. She never had to wait long for much of anything.

It's a shame things aren't that way any more. If they were, I would certainly tip the way I learned to do it.
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Old 01-16-2008, 02:19 PM
 
Location: Long Island
444 posts, read 951,087 times
Reputation: 172
Quote:
Originally Posted by THASPECIAL View Post
I live in Orlando and have been a delivery driver for a pizza place for a while......I have frustrations with alot of people that do not understand that tipping a pizza driver is considered the"right thing to do"....and it shows appreciation that you are greatfull of his services......

We bring food to your work or to your house so you don't have to waist your time or gas driving to our store to order.....

Personally I love this job ...its not the toughest thing in the world but alot of people who havent done it before have a real deception of all that goes on while we are working to get you your meal.....the following is some info that i really think needs to be shared with a portion of the public..(non-tippers)


1) We make less than minimum wage an hour, so we really live off of our tips.....alot of people know this but there are those who act like we get 8 - 9 dollars an hour.

2) We use our own vehicle...its not like our company pays for repairs or like i have an extra car to drive in outside of work...i drive my pizza delivery car for work and home duties.......


3) I dont just take food from a store to a location and thats it........i have many other duties in which i get payed less than the minimum wage for.....i clean dishes, take garbage out, clean the restroom, take peoples' orders on the phone and in the carryout (which is frustrating sometimes).., i take deliveries to places far from the store knowing that the people arent going to tip me when i know that specific customers habits, I also clean the store before i go home which involves about 35 minutes to an hour of labor everynight, and i help make pizzas and prepare the food when it comes out of the oven then i replenish the food that needs to be refilled throughout the night.....



I have more but i will stop with this one

4) The driver gets treated like he is the one who took your order and had the bad attitude when you were talking to him/her(it isnt bad attitude when we ask a customer to repeat things..but the customer gets the attitude for having to repeat it and then the driver gets the backlash from it) .....the customer thinks its "all" the drivers fault that an order is late......this is not true in most cases.....i usually treat the customer on the phone better than an insider would because i have to see the customer face to face and i wanna work to get a good tip....so bad service on the phone usually doesnt come from the driver that takes your call and we will usually give a better estimate of how long it takes for your delivery to get there....the insider only tells you 30-45 minutes becaue they read a computer screen that tells them to say that.....
It isnt our fault that the order is late in most cases....stores keep track of their delivery times and the boss gets a bonus if it is kept at a certain time therefore the system will give out unrealistic times for when the delivery will make it to your door.....i have come back from a delivery and i come into the store and its really busy right?....then my boss tells me to take 3 orders and the first 2 were called in by the customer about 35 minutes ago.....well i just got back to the store and the deliveries i am taking are both far away ....about 15 minute drive but i only have 10 minutes to get there before they are late ....plus i have another delivery that is not so late but it will be hard to get there on time after dropping the first 2 that are going to be late....this is not my fault it is the system of the pizza store and the times they give out to let you think you will have good service....we try our hardest to get it there....



Sorry that was so long but can anyone tell me your reasons for not tipping the pizza driver?....be honest if its a racial thing too......or if it is just something you didnt know was so important to the driver.....Thank You
I always tip all delivery people. The regular 15 or 20% you are suposed to give. On the holidays or if the weather is bad I give a little more. I even tip the mailman and the garbage man. Sometimes I can't give a lot because I don't have it but I give something. I am not sure if everyone thinks it is the right thing to do but it definetly a nice thing to do.
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Old 01-16-2008, 03:17 PM
 
3,634 posts, read 7,357,723 times
Reputation: 4883
I am NOT going to be tipping the garbage man. He gets a very fair wage as he sits in his climate control truck and pushes a button to load the trash into his truck.
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Old 01-16-2008, 03:53 PM
 
Location: Fort Mill, SC (Charlotte 'burb)
4,730 posts, read 17,901,248 times
Reputation: 1014
Quote:
Originally Posted by MurphyPl1 View Post
I am NOT going to be tipping the garbage man. He gets a very fair wage as he sits in his climate control truck and pushes a button to load the trash into his truck.
Not everywhere...plus some have to sort the recycling...but they do make decent $ usually with good benefits
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Old 02-04-2008, 03:21 PM
 
1,080 posts, read 4,201,571 times
Reputation: 601
Our pizza store is less than a mile away from the house, and yes I always tip our guy, usually 10% of the bill, or if I'm in a giving mood a little more. Our take-out usually takes anywhere from 45 to an hour for dely.
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Old 02-05-2008, 10:30 AM
 
Location: Dallas, NC
1,703 posts, read 3,552,041 times
Reputation: 808
Quote:
Originally Posted by MurphyPl1 View Post
I am NOT going to be tipping the garbage man. He gets a very fair wage as he sits in his climate control truck and pushes a button to load the trash into his truck.

I'm with you! When I can leave a box that won't fit in my trashcan beside the can and they pick it up, I'll probably die of a heart attack! If it doesn't fit in the can, they won't take. And there is a guy that is on the back of the truck who could easily get it. They will just leave it sitting. We are trying to sell our house so we had a couple weeks where I was purging everything I could and had a lot of trash bags. I had to pile them on top of the lid so they would take them!

But I always tip my pizza delivery person. They keep me from having to go out so I take care of them!
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